Donlen's Fleet Services

One hundred and twenty five thousand vehicles later, Donlen Fleet Management started their company in 1965. A global market is one of the services offered by this company’s vehicle fleet service. With two hundred fifty employees and counting, their main objective is to provide a superior fleet management company.

Apparently, their methods are working because they were named one of the top 100 companies by the International Association of Outsourcing Professionals. Along with several other honorable business awards, Donlen introduced electronic services for customers through email.

This gained them the distinction of first-place “e-commerce solution” awarded by Microsoft. Their introduction of CARE, Customer Activity and Request Engine, in 2005 is a specialized program that links their customer service and their operations of fleet management.

Their company headquarters is located in Northbrook, Illinois but branch offices are located in many areas throughout the United States and Canada. They have collaborated with the world’s largest environmental groups, the Sierra Club, to keep track of and drastically reduce carbon emissions from their vehicles.

Their fleet management company differs greatly from the government’s operations. Whereas the government is not up to speed on their fleet management, even though they have the largest in the world, Donlen has a company that tracks every aspect of their service. FleetWeb is the online management company for Donlen. By using this service, they have every detail of their business at their disposal.

The federal government has more than 630,000 vehicles such as cars and light trucks in their fleet. Add to that the many larger trucks, equipment for construction, landscaping, military vehicles and others means they have over a million vehicles under their control. If the efficiency of monitoring these vehicles were up to par, the savings would total in the millions of dollars.

The temporary use of vehicles by government employees has not been compared with alternative methods such as reimbursement for mileage on personal vehicles, which could potentially save the government millions of dollars. When compared to the commercial services the government’s fleet management could certainly use a few improvements.

Donlen has programs to make sure their vehicles are up to the standards expected by the clients who use them. They have preventive maintenance, fuel conservation, assistance for breakdowns, and a wide range of tax help. Some of the services provided by fleet management can affect your taxes, which means that you could end up being given credit for using this service. Donlen can tell you what is available in the way of tax breaks when it comes to using their service.

Whether it is a leased vehicle or one that has been purchased from Donlen, the services offered above are for both. The many dealers of fleet vehicles with which they have joined forces are as dedicated to resolving any issues that may arise with their product as Donlen is. The identification of cost savings before it becomes an issue is one of the reasons they have remained at the top of the fleet management business.

Because Donlen concentrates on one thing and one thing only, their management system is one of the best. Donlen Fleet Management has taken innovative steps to make sure they and their customers have actual real time information. This allows for any issues that may arise that require immediate attention.